Frequently Asked

How do I register in iTravex online booking system?

Fill in the electronic form on our website on the page Become Our Partner, tick in the box “I have read and accept the Privacy Policy” and press the Send button. The completed form is automatically sent to the mail of our commercial department. After receiving it, our representative will contact you (by the mail indicated in the form or by phone) and provide you with all the necessary information to connect to our booking system.

I haven`t used the system for a long time and I can`t log in now. Who should I contact for help?

To update your password and get access to your personal account please contact our commercial department at

Who should I contact in case of emergency?

Emergency phone numbers (24 hours):
Hotel bookings + 34 660 426 808 (WhatsAPP, mobile)
Transfers, excursions, and tours +34 660 426 811 (WhatsApp, mobile)
Emergency email on Friday, Saturday, and Sunday:

How do I download my voucher and invoice?

To download your voucher and invoice please go to the Bookings section in your personal account and click the Check button for the reservation you need.